topic Re: wf-1000xm3 voice call issue - robotic sounding in Portable Audio

wf-1000xm3 voice call issue - robotic sounding

chfoong — Thu, 24 Oct 2019 20:07:06 GMT

I have a pair of wf-1000xm3 that bought a few weeks back. Audio for music is fantastic but not so much for voice calls. Without fail, for all the meetings I did through iPhone, MacBook (zoom, slack), started out fine and clear, but inevitably became robotic-sounding after 10/15 minutes(that was what people in the call said, under quiet or public environment). Anyone experience such issue? I am on firmware 1.3.0. Thanks!

Re: wf-1000xm3 voice call issue - robotic sounding

jumpsuit — Fri, 25 Oct 2019 12:51:15 GMT

Hi @chfoong and welcome to the Community

Have you tried a reset on the headphones?

If that doesn't work you should probably contact Support.

Details here

Hope this helps.