https://community.sony.no/t5/portable-audio/walkman-nwz-a865/m-p/1772109#M2334 <P>My walkman stil switches on and off but the touch screen has stopped working so I can't use it at all.&nbsp; I have tried the reset pin hole but it hasn't done anything,&nbsp;can anyone help at all?</P> Tue, 23 Sep 2014 14:55:45 GMT tinadickinson 2014-09-23T14:55:45Z https://community.sony.no/t5/portable-audio/walkman-nwz-a865/m-p/1772109#M2334 <P>My walkman stil switches on and off but the touch screen has stopped working so I can't use it at all.&nbsp; I have tried the reset pin hole but it hasn't done anything,&nbsp;can anyone help at all?</P> Tue, 23 Sep 2014 14:55:45 GMT https://community.sony.no/t5/portable-audio/walkman-nwz-a865/m-p/1772109#M2334 tinadickinson 2014-09-23T14:55:45Z https://community.sony.no/t5/portable-audio/walkman-nwz-a865/m-p/1772137#M2335 <P>Hi there</P> <P>&nbsp;</P> <P>If the touchscreen has stopped working/functioning, even after a reset - im afraid to say that its more than likely a hardware issue and cannot be resolved on these forums.&nbsp; You will need to contact Sony Support :&nbsp;<A href="https://shop.sony.eu/shop/mimes/openAccess/legal/contact-us/contact_en_GB.html" target="_blank">HERE</A> to arrange a possible repair.&nbsp; However, if I understand correctly, this model is from 2011 which may mean that its un-economical to repair.</P> <P>&nbsp;</P> <P>Cheers</P> Tue, 23 Sep 2014 15:08:22 GMT https://community.sony.no/t5/portable-audio/walkman-nwz-a865/m-p/1772137#M2335 Anonymous 2014-09-23T15:08:22Z