topic Re: WF-1000 XM4 Right Earbud Battery Drain in Portable Audio

WF-1000 XM4 Right Earbud Battery Drain

paulede75 — Tue, 27 Sep 2022 18:05:51 GMT

Having an issue with right earbud and severe battery drain.
It may reduce from fully charged to 20% (with low battery notification) within 1 hour of use. Left earbud would still show 80+%.
If I put back in case it may jump by 20% straight away. Something is not right.
I am on latest software and have reset both earbuds - but issue persists.
They are still within warranty but I wondered if anyone had experienced similar and may have suggestions before I request a replacement?!?

Re: WF-1000 XM4 Right Earbud Battery Drain

Sonyvores — Thu, 29 Sep 2022 11:49:30 GMT

sounds like a battery issue? You better ask for a replacement unit

Re: WF-1000 XM4 Right Earbud Battery Drain

Piscie — Thu, 29 Sep 2022 17:07:02 GMT

Hey @paulede75, are you getting this issue constantly with the right bud? If yes and you've initialized the headphones already and it still draining quickly, that seems to be a hardware issue I'm afraid 😞 Try reaching out to the Sony support reps directly to arrange a repair.