topic Re: NW-A105 walkman and Jabra Speak 510 not finding each other in Portable Audio

NW-A105 walkman and Jabra Speak 510 not finding each other

alex.ross64 — Mon, 24 Jan 2022 16:38:43 GMT

For some reason I can't pair my NW-A105 walkman with my Jabra Speak 510 bluetooth speakerphone. It pairs with everything else I own as does the Jabra device. My old Samsung J4 doesn't seem to find it either.

I've checked the specs and it does look like they have a shared profile - A2DP.

https://www.jabra.com/business/speakerphones/jabra-speak-series/jabra-speak-510##7510-209

https://helpguide.sony.net/dmp/nwa100/v1/en/contents/TP0002432979.html?search=profile

Any ideas why they're not finding each other please?

Re: NW-A105 walkman and Jabra Speak 510 not finding each other

HannahEd01 — Wed, 26 Jan 2022 13:50:42 GMT

Hi alex, we should look at not only the profiles, but the Bluetooth version as well. IE: V5 Doesn't connect to V4.

Re: NW-A105 walkman and Jabra Speak 510 not finding each other

alex.ross64 — Wed, 26 Jan 2022 16:02:50 GMT

Thanks Hannah,

From what I've seen online BT5 is backwards compatible with BT4? But in any case, Jabra is BT3 and the walkman is BT5, however, so is my Google Pixel 2 by the looks of it and that links fine?

Re: NW-A105 walkman and Jabra Speak 510 not finding each other

HannahEd01 — Thu, 27 Jan 2022 11:29:02 GMT

Hi alex.ross64, What I recommend now is to contact Sony to check with them directly.

Re: NW-A105 walkman and Jabra Speak 510 not finding each other

alex.ross64 — Wed, 02 Mar 2022 22:04:26 GMT

Thanks, all they could recommend is ensuring the walkman has the latest software update and turning it off and on again. Beyond that they said they couldn't guarantee it would work with any specific bluetooth device. Bit odd - I'd presumed there'd be some technical incompatibility I just wasn't seeing, but nevermind. Thanks for the help!