topic Help cannot register my ps4 in General chat

Help cannot register my ps4

V3RN3TTI — Thu, 15 Jun 2017 08:13:43 GMT

Hey there,

sorry if i publish here but there is no spoecific thread or forum for this issue.

but it won't recognise my product cuh-2016a or allow me to enter the full serial number.

Thanks

Peter_S. — Thu, 15 Jun 2017 08:21:56 GMT

Hi,

You simply need to enter "PlayStation 4" which should allow you to register your product.

Cheers
Peter

V3RN3TTI — Thu, 15 Jun 2017 08:25:01 GMT

yes I selected playstion 4 but when I try to enter the serial number I can't enter all the digits

jumpsuit — Thu, 15 Jun 2017 11:12:05 GMT

Hi there

Does your serial number have a 03 in it at the start?

I believe if you leave that out then the registration should work.

cheers

V3RN3TTI — Thu, 15 Jun 2017 11:13:43 GMT

Yes it does have the 03. I'll try, thanks

jumpsuit — Thu, 15 Jun 2017 11:17:19 GMT

No worries

Good luck and keep us posted!

InquisitiveDave — Sat, 25 May 2019 14:01:59 GMT

Hi - i have tried all the above but still cannot progress to register my PS4

BTW the Model#=>CUH-1116A

Cheers

LCroft718 — Tue, 16 Jun 2020 15:54:06 GMT

I am having the same issue. I type in my model number beginning with CUH and it disappears when I got to click register.