topic Sony Vaio VGN-FZ21Z in General chat

Sony Vaio VGN-FZ21Z

umarkal — Thu, 04 Aug 2011 12:17:31 GMT

Hello.

My laptop is not starting and sony didnt supply me with vista recovery disk!

Where am i able to purchase that?

Sony Vaio VGN-FZ21Z

Thalamus. — Thu, 04 Aug 2011 12:24:38 GMT

Hi umarkal,

welcome to Questions & Answers..

Are you getting any error messages when starting your vaio..:smileyconfused:

Your Vaio was supplied with a hidden HDD recovery partition so you should be able to restore the Sony supplied operating system and the pre-installed applications by doing the following.

Note - If you recover your vaio you will loose any personal data that you havn't backed up..

Start your Vaio and when you see the Vaio logo press the F10 key repeatedly, hopefully this should start the recovery process using the hidden HDD recovery partition.

Then follow the recovery instructions to complete the process

If the F10 option does not work then you can contact Vaio support and purchase a set of recovery disc's for your vaio..

You can find the contact details for vaio support by either clicking Support at the top of this page or by using the following link:Vaio support

Under Log-in option 1: enter your VAIO's serial number

Then click Log-In

Once logged select Get In Touch..

Sony Vaio VGN-FZ21Z

umarkal — Thu, 04 Aug 2011 12:29:27 GMT

Hey.

F10 doesnt work but the error says "The file is possibly corrupt. The file header checksum does not match the computed checksum"

I think ill have to contact vaio.

Thanks

Sony Vaio VGN-FZ21Z

umarkal — Thu, 04 Aug 2011 12:32:29 GMT

Can i also go to my local store to get a recovery cd?

Sony Vaio VGN-FZ21Z

Thalamus. — Thu, 04 Aug 2011 12:56:39 GMT

umarkal wrote:

Can i also go to my local store to get a recovery cd?

No unfortunately the Sony stores do not carry recovery discs..:smileysad: