topic Re: extended warranty uk on used items in General chat

extended warranty uk on used cameras

AshleyG55 — Fri, 23 Oct 2020 10:24:12 GMT

I've just picked up a used Sony A7Rii from a web shop with one years warranty. I registered the camera on the Sony site just to make it quick and easy to access info on this camera via my account.

I have now received an email from Sony with the offer of a years extended warranty.

My question is can I do this and will that extend the present warranty from the shop I got it from? This is a bit confusing!

Re: extended warranty uk on used items

Joe_Dohn — Wed, 28 Oct 2020 17:05:37 GMT

The extended warranty from Sony is a manufacturer warranty, by default all devices have a 1 year warranty from the date on your receipt, the extension means that you'll have one year on top of that, but it's separate from the store warranty.

Re: extended warranty uk on used items

AshleyG55 — Thu, 29 Oct 2020 11:18:33 GMT

Thanks. Yes I understand that, my question is does that extend the warranty on a used (secondhand) camera?

Re: extended warranty uk on used items

Joe_Dohn — Tue, 03 Nov 2020 11:07:08 GMT

It does, yes. But if the warranty was registered under the first user's name, you'll have to make sure it is registered under your name now. You can easily do that by contacting Sony directly.

Re: extended warranty uk on used items

AshleyG55 — Tue, 03 Nov 2020 15:03:53 GMT

I did the registration and it worked fine in my name. Thanks 😀