topic Re: Disconnecting bluetooth device resets phone profile (i.e. Silent - Priority - Sound) in Z Series

Disconnecting bluetooth device resets phone profile (i.e. Silent - Priority - Sound)

daherlihy — Fri, 23 Oct 2015 13:38:33 GMT

I've recently noticed that whenever I disconnect my bluetooth device from my phone, it changes back to the default volume on Sound, rather than staying on Silent or on the lowest volume I had set on the Sound profile when I connected the bluetooth device.

I've come into work on a few occasions after disconnecting my bluetooth headset, only for the phone to ring when a call comes through, despite having the phone on Silent before leaving the house when I connected the headset ...

Two questions:

Is this a known issue?
Is there a workaround?

Re: Disconnecting bluetooth device resets phone profile (i.e. Silent - Priority - Sound)

rice_eater — Wed, 28 Oct 2015 21:09:55 GMT

@daherlihy

Have you checked the Smart Connect app to see if it's set to change your volume/sound profile on bluetooth device disconnects?

Re: Disconnecting bluetooth device resets phone profile (i.e. Silent - Priority - Sound)

Christofer — Thu, 29 Oct 2015 10:00:33 GMT

Hi @daherlihy,

Like @rice_eater suggested, have a look in the Smart Connect app and see if you have an event enabled that might cause this behaviour.