topic Reminder to close the covers overrules TomTom while riding in Z Series

Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Tue, 29 Sep 2015 21:18:38 GMT

Good evening,

Is there a way to disable the "Reminder to close the covers"? If so, how ?

The reminder sometimes appears while I'm riding my motorcycle and TomTom Go Mobile is running. The navigation stops at that very moment. It's impossible to press the [OK] button to close the reminder, since I wear gloves while riding. I have to stop at a gas station or so to close the message. But also when using it in the car it would be quite annoying.

/edit: added screenprint

The same problem occurs in other situations, like when the message appears saying "The cable is connected but it's not charging", or something like it. Is there a way to disable that message as well, or at least send it to the back?

Thanks.

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Tue, 29 Sep 2015 21:20:08 GMT

Have you tried to disable the message when it is charging via either cable or dock? I mean hit the do not show again message.

Re: Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Tue, 29 Sep 2015 21:22:20 GMT

There is no 'do not show again' option there.

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Tue, 29 Sep 2015 21:28:24 GMT

Usually that message comes up when either cable or magnetic charger is being connected and disconnected. Strange.

Re: Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Tue, 29 Sep 2015 21:34:22 GMT

Screenprint moved to the opening post

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Tue, 29 Sep 2015 21:37:27 GMT

I see. @Thommo do you know a workaround?

Re: Reminder to close the covers overrules TomTom while riding

Thommo — Tue, 29 Sep 2015 21:44:57 GMT

1st time I've seen a warning like that but I use Co-pilot so I would suspect this is a warning triggered by TomTom

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Wed, 30 Sep 2015 04:34:40 GMT

You should then contact the devs.

Re: Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Wed, 30 Sep 2015 06:24:06 GMT

It often happens that due to the motorcycle engine's vibrations the charger disconnects for a split second and then comes back on. And then the message comes up. I think.

How do I get in contact with devs?

Btw thanks for your quick replies, I appreciate it!

Re: Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Wed, 30 Sep 2015 07:06:10 GMT

Problem solved:smileyhappy:

When the reminder comes up while I'm holding the phone in portrait, the 'do not show again' message is there!

So I checked it and my problem is hopefully solved.

So I think there is some kind of vertical alignment problem with the 'do not show again' message text.

Screenprint:

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Wed, 30 Sep 2015 08:23:36 GMT

Great, you can say we half helped you. It was from the system and not from the app itself.

Re: Reminder to close the covers overrules TomTom while riding

JimTheSonyFan — Wed, 30 Sep 2015 08:30:45 GMT

Indeed it was. Thanks for your help.

Re: Reminder to close the covers overrules TomTom while riding

_alexdon_ — Wed, 30 Sep 2015 08:32:04 GMT

Anytime, I have selected your answer as correct.