topic Updates won't install Sony Experia Z3 Compact in Z Series https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403724#M64738 New updates for software down loaded, but the installation has been running for more than 24hrs. Don't know how to stop or correct it. Mon, 10 Aug 2015 04:43:16 GMT Anrie74 2015-08-10T04:43:16Z Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403724#M64738 New updates for software down loaded, but the installation has been running for more than 24hrs. Don't know how to stop or correct it. Mon, 10 Aug 2015 04:43:16 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403724#M64738 Anrie74 2015-08-10T04:43:16Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403725#M64739 <P>It's totally abnormal for installation to take 24 hours, are you sure it's installing or still downloading?</P> Mon, 10 Aug 2015 05:25:16 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403725#M64739 Qatrium 2015-08-10T05:25:16Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403726#M64740 It says installing and I can't do anything to stop it. It's now doing the same with the Podcast update..... Mon, 10 Aug 2015 05:51:28 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403726#M64740 Anrie74 2015-08-10T05:51:28Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403727#M64741 <P>Are you installing on PC Companion or Over-the-air?</P> Mon, 10 Aug 2015 06:28:11 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403727#M64741 Qatrium 2015-08-10T06:28:11Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403728#M64742 Over the air. Mon, 10 Aug 2015 06:40:01 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403728#M64742 Anrie74 2015-08-10T06:40:01Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403729#M64743 <P>Well I suggest PC Companion for updating as general. But now with the current situation, your phone is un-usable in this state, right?</P> Mon, 10 Aug 2015 07:16:59 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403729#M64743 Qatrium 2015-08-10T07:16:59Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403730#M64744 Fixed the problem by using PC Companion. All good now thanks. Tue, 11 Aug 2015 04:44:18 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403730#M64744 Anrie74 2015-08-11T04:44:18Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403731#M64745 Mine has been 'installing' for days. What is Pc Companion? How do I access it? Sat, 15 Aug 2015 11:09:30 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403731#M64745 Doris2 2015-08-15T11:09:30Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403732#M64746 <P>First,try to go to settings-apps-all,look for the app called software update. Tap on it,force stop and clear data.</P> <P>If not working,download PCC:</P> <P><A href="http://www.sonymobile.com/gb/tools/pc-companion/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/gb/tools/pc-companion/</A></P> Sat, 15 Aug 2015 11:26:18 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403732#M64746 _alexdon_ 2015-08-15T11:26:18Z Re: Updates won't install Sony Experia Z3 Compact https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403733#M64747 Connect your phone to a PC and it will automatically install PC companion. Follow instructions on screen. It fixed my problem. Sat, 15 Aug 2015 12:04:47 GMT https://community.sony.no/t5/z-series/updates-won-t-install-sony-experia-z3-compact/m-p/3403733#M64747 Anrie74 2015-08-15T12:04:47Z