topic Original or not? in Z Series

Original or not?

Haffiman — Mon, 05 Oct 2015 07:29:27 GMT

With reoccuring problems on my Z3 compact, I checked the IMEI number on the net here:http://103.4.144.182/sonymobile.co.jp/Sony_Mobile.aspx

The 'original' number before sending it in, (warranty repair accepted) 'A' taken from the box it came when I bought it comes up as : NOT Original.

After repair (change of motherboard) I just checked it on the phone, new number 'B' and even that one not accepteted as original.

Living in Malaysia where 'original' is the same as 'look alike' I'm wondering what is going on? Even number 'B' has been accepted at Sony Service, but is the checking page not working?

Re: Original or not?

Hampus — Tue, 06 Oct 2015 15:01:22 GMT

Hi,

That is not our webpage. Our webpage is:
http://www.sonymobile.com/

You can registrate your product with the IMEI-number if you login/create an account at the link above.

If you suspect that your phone is not genuine, you can try to perform a software repair on the phone via PC Companion (this will only work for a genuine phone).

Re: Original or not?

Haffiman — Tue, 06 Oct 2015 15:15:52 GMT

Thank you for the answer, I shold have gotten suspicious of the IP address in the first place: Bangladesh!!

http://whatismyipaddress.com/ip/103.4.144.182

Re: Original or not?

Hampus — Tue, 06 Oct 2015 15:30:30 GMT

You're welcome, anytime!