topic Re: No notifications on lock screen or status bar in Z Series

No notifications on lock screen or status bar

guy_incognito — Thu, 10 Sep 2015 02:50:29 GMT

G'day,

Not sure what I've done, but I get notifications sounds, but nothing on the status bar or lock screen. I've turned several apps off, notifications, but I still want SMS, play store and event notifications, but they're not coming up.

Any ideas?

Thanks heaps in advance.

Re: No notifications on lock screen or status bar

Jake-SonyXperia — Thu, 10 Sep 2015 02:58:35 GMT

Hi guy_incognito,

Welcome to the community,

I have seen this before, it was related to a third party app, and in my case I found it was Facebook supplying the notifications. I suggest maybe trying with that app first, uninstalling the updates to it and then re downloading them and see if the issue continues.

Re: No notifications on lock screen or status bar

Uliwooly — Thu, 10 Sep 2015 03:18:33 GMT

@guy_incognito

You can also boot on safe mode and see if it works fine.

Re: No notifications on lock screen or status bar

SophiaW — Thu, 10 Sep 2015 03:47:40 GMT

Hi guy_incognito,

If the issue was not present in Safe Mode, that indicates a third party app is causing the issue. In this case exit
Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. If this doesn't help or you have found that the issue was still present in Safe Mode - you will need to run a software repair on the handset.

Re: No notifications on lock screen or status bar

guy_incognito — Thu, 10 Sep 2015 04:59:43 GMT

Thanks. I'll give safe mode a go and see what happens...

Re: No notifications on lock screen or status bar

SophiaW — Thu, 10 Sep 2015 05:18:39 GMT

Sounds good, guy_incognito. Keep us updated

Re: No notifications on lock screen or status bar

guy_incognito — Thu, 17 Sep 2015 23:20:28 GMT

Ended up doing the safe mode thing, but I think in the end it was just restarting the phone that solved the problem. Thanks for the help.

Re: No notifications on lock screen or status bar

Uliwooly — Thu, 17 Sep 2015 23:59:05 GMT

@guy_incognito

Anytime

Re: No notifications on lock screen or status bar

SophiaW — Wed, 23 Sep 2015 23:52:23 GMT

Glad to hear that, guy_incognito