When I make a call the screen blacks out

عامر1 — Tue, 06 Nov 2018 22:12:16 GMT

Translation:

~~عندما اقوم بااجراء مكالمه تعتم الشاشه نها~~

Re: When I make a call the screen blacks out

Qatrium — Wed, 07 Nov 2018 04:43:13 GMT

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

To troubleshoot this issue, you must make sure that nothing is blocking the proximity sensor of your phone. Anything that covers that sensor (screen protector, adhesive film, case, dust, fingerprints, etc) will cause your phone screen to switch off when you make calls.

If you have a Z5, the proximity sensor should be as in diagram (position 4):

topic When I make a call the screen blacks out in Z Series

When I make a call the screen blacks out

Re: When I make a call the screen blacks out