https://community.sony.no/t5/z-series/z3-restart-when-played/m-p/3627440#M120959 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1203508">@Embul</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Is it a specific game that you are playing when the device is restarting, or is it the same with other games, or when you are just using the device without playing a game? For example, if you are watching a YouTube video.<BR /><BR />I would recommend that you remove the SIM and/or SD card(s) from your device and see if you experience the same behaviour, since a defect SIM or SD card can cause the device to restart.<BR /><BR />Let me know how it goes!</P> Mon, 29 Oct 2018 09:46:58 GMT Jonas 2018-10-29T09:46:58Z https://community.sony.no/t5/z-series/z3-restart-when-played/m-p/3627439#M120958 <P><SPAN>z3 (D6603) dies suddenly when played, and this happens very often. I've tried the latest frimeware updates and software updates but the results are still the same. how do I not restart my cellphone when it is played?</SPAN></P> Tue, 23 Oct 2018 12:55:42 GMT https://community.sony.no/t5/z-series/z3-restart-when-played/m-p/3627439#M120958 Embul 2018-10-23T12:55:42Z https://community.sony.no/t5/z-series/z3-restart-when-played/m-p/3627440#M120959 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1203508">@Embul</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.no/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />Is it a specific game that you are playing when the device is restarting, or is it the same with other games, or when you are just using the device without playing a game? For example, if you are watching a YouTube video.<BR /><BR />I would recommend that you remove the SIM and/or SD card(s) from your device and see if you experience the same behaviour, since a defect SIM or SD card can cause the device to restart.<BR /><BR />Let me know how it goes!</P> Mon, 29 Oct 2018 09:46:58 GMT https://community.sony.no/t5/z-series/z3-restart-when-played/m-p/3627440#M120959 Jonas 2018-10-29T09:46:58Z