topic Re: Microphone in Z Series

Microphone

Ozge — Thu, 28 Jun 2018 13:41:03 GMT

Microphone
When I record video, my phone senses the voices in the media very little. Does anyone have a problem? How can I resolve it?

When I record video, my phone detects very little of the ambient sounds. Does anyone have a problem? How can I resolve it?

~~Telefonum video kayıt ederken ortamda ki sesleri çok az algılıyor. Sorunu yasayan var mı? Nasıl çözebilirim?~~

~~When I record video, my phone detects very little of the ambient sounds. Does anyone have a problem? How can I resolve it?~~

Uliwooly — Thu, 28 Jun 2018 18:31:39 GMT

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

Does the phone has a protective case film or glass that might be covering the mic?

Ozge — Thu, 28 Jun 2018 18:48:11 GMT

Hello, there is no cover

Uliwooly — Thu, 28 Jun 2018 20:16:32 GMT

Could you test your device?

Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests