topic Re: Problems with Companion in Z Series

Problems with Companion

Mc73 — Mon, 11 Jun 2018 04:15:40 GMT

Translation via Google Translate:

My Z5 does not connect to my laptop via USB (Companion)

~~Mi Z5 no se conecta con mi laptop via USB (Companiom)~~

*personal info hidden*

disimes95 — Mon, 11 Jun 2018 09:46:29 GMT

Hello @Mc73

Welcome to the community! Since this is a user based global forum, we use english. By doing so, we can help you in a faster way!

About your problem, can you tell me if you are using PC Companion or Xperia Companion?

Mc73 — Mon, 11 Jun 2018 14:10:19 GMT

Es Xperia companion

disimes95 — Mon, 11 Jun 2018 14:45:30 GMT

Did you tried with a different USB cable?
Are you using a Windows or Mac PC? Can you tell me in which version?

Can you tell me if the phone is detected by the PC when plugged-in?

Mc02 — Tue, 19 Jun 2018 04:36:48 GMT

~~Hola~~

~~Tengo Windows 8.1~~

~~Cuando conecto mi Z5 mediante el cable USB la Laptop no lo detecta~~

Hello

I have Windows 8.1

When I connect my Z5 via the USB cable, the Laptop does not detect it

disimes95 — Tue, 19 Jun 2018 13:46:15 GMT

Since this is a global user based forum, we use english! By doing so, we can help you in a faster way!

About the problem: did you try or can you try connecting to another computer?