topic Re: Android 10 update breaks the connection with bluetooth 5.0 earpods in 1 Series

Android 10 update breaks the connection with bluetooth 5.0 earpods

Tony-TBB — Tue, 10 Dec 2019 04:59:18 GMT

I've started to use FIIL T1 X for about 3 months ago. Yesterday I installed the android 10 update (Hong Kong version), and T1 X was not able to connect since then.

I tried to factory reset the phone and it didn't help.

T1 X could connect to my laptop, and WI-C600N (Bluetooth 4.2) could connect to Xperia 1, so I assume only bluetooth 5.0 devices have such an issue.

BTW

How could Sony not give any decent backup solution?

And why the phone reminds me to install Xperia companion while the functions are abandoned anyway?

I also had the issue that recent apps interface was not able to open in third part launchers, this was solved by a factory reset.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

MikeB84 — Wed, 18 Dec 2019 13:38:48 GMT

I received the Android 10 update last night and no issues noted so far other than this. Unable to connect my Bluetooth 5 headphones. Tried forgetting them and pairing them again with no joy. My old set connected immediately, no issues.

Not the biggest problem for me personally and hopefully something that'll get sorted in the next software update but seems to be another minor glitch affecting one or two.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

RuneJ — Wed, 18 Dec 2019 14:21:34 GMT

Just to make sure; You did manage to set the headphones in paring-mode as well?

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

MikeB84 — Wed, 18 Dec 2019 15:36:02 GMT

Yep. Unpaired both to be sure. No issues with the older set - paired again in seconds.

Bluetooth 5 set are recognised initially - try to pair, then the headphones shut themselves off due to inactivity as is normal. One device doesn't seem to be recognising the other somewhere along the way.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

RuneJ — Thu, 19 Dec 2019 08:08:16 GMT

You could try to change the Bluetooth AVRCP protocol version one step down to see if that helps. (You need to put phone in developer-mode and then you can change the AVRCP-setting).

It is default 1.6, try 1.5 or 1.4 to see if that improves things.

I have had no issues with connecting to Sony headsets after the upgrade to Android 10, but that is probably expected.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

MikeB84 — Mon, 23 Dec 2019 17:35:38 GMT

Cheers for that. I'm not that desperate yet so I'll probably ride it out for one or two software updates to see if it gets resolved otherwise take a look and report back.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

Steoffal — Fri, 27 Dec 2019 22:05:22 GMT

I have tried the above - changed to Developer Mode and changed the Bluetooth AVRCP settings back to 1.3 and no joy. I have Anker Soundbud Curve Wireless Earphones which are less than 4 months old and up until the update paired seemlessly - switch them on and they connected straightaway with my phone. I have forgotten all Bluetooth devices on my phone. Reset the paired devices on the Earphones but all I get when trying to pair them now is pairing........ Until the Earphones timeout. The Earphones connect with no issues to other devices - multiple iPads but not my phone. Help!

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

LZE — Sat, 28 Dec 2019 03:43:33 GMT

I noticed this too.
Bluetooth pairing worked fine with the current earbuds I'm using, as soon as I upgraded, they worked fine until I factory reset the phone due to XPERIA Home crashing after updating to android 10.
Now I can't pair to the same earbuds.

After constant searching for answers, I just assumed my earbuds were broken, so I ordered the same pair again, exactly the same issue. They don't pair.
At this point, it had to be my Xperia.
So I found out about developer options.
Changed the version from 1.4 through all the options. Absolutely nothing.

The obvious conclusion is that the Android 10 update has clearly broken connectivity.
And it's a massive hindrance.

Keeping an eye out on this page for updates.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

Maxcol — Sun, 29 Dec 2019 08:26:09 GMT

Same problem with me.

Xperia 1 bought in USA with Android 9. I was using my earbuds Boltune without any issue, as well as my Bose SoundLink II. Since I update to Android 10 not possible anymore to pair the earbuds despite all recommendations previously mentioned. However I can still connect to my Bluetooth Bose speakers SoundLink II.

Waiting for an update, I don't want to send my phone to Sony and wait 2 months for a bull**bleep** answer.

Did Sony communicate anything concerning this matter?

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

LZE — Mon, 30 Dec 2019 02:53:32 GMT

Still no respresentative acknowledging the issue.
Imo, this breaks my xperia 1 as a daily driver.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

Strampke — Mon, 30 Dec 2019 23:50:07 GMT

Did you check the website of the earbuds if there's a mention of connection problems?

Maybe it's general for those earbuds and Android 10 or BT 5.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

Xperia1broken — Fri, 24 Jan 2020 20:53:09 GMT

I too have the issue where I can no longer connect to my Bluetooth 5.0 earphones, despite the fact they connect fine with my laptop and partners phone. I have also tried all the steps on the internet to troubleshoot to no avail. How do I move this forward Sony? I'm not interested in buying and trying various alternative headphones, I need these to work as they did before the update!

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

PrinceLZE — Sat, 08 Feb 2020 03:32:39 GMT

I may have figured out a solution guys.
I'm LZE.
I'll be posting the tutorial on XDA once I've tested everything.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

Chipy — Sat, 08 Feb 2020 23:15:42 GMT

Hi PrinceLZE,

thanks for your reply.

I'm really suffering here. 😕

Please let us know as soon as possible what you've found out.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

PrinceLZE — Mon, 10 Feb 2020 04:17:28 GMT

After trial and error, I've fixed Bluetooth on my device.

3rd party wireless earbuds work flawlessly and I am on Android 10, fully updated.

The only problem is, my solution requires use of Flashtool and factory resetting, downgrading and then upgrading again.

In addition to that, I would suggest NOT updating through OTA until Sony can confirm that the issues revolving around BT has been resolved.
(That refers to any future udpates)

If you are still interested in the fix, please email me your Discord username so I can invite you the server where I will post the fix, XDA will not let me add pictures to due being a new member.

Email me and I will respond ASAP.
Thanks guys.

Re: Android 10 update breaks the connection with bluetooth 5.0 earpods

FurtivePygmy — Sat, 15 Feb 2020 17:11:08 GMT

I am also seeing these issues, any word on when this will be fixed? Just bought a new pair of headphones and they don't work with my phone. They work fine on any other phone though and the issues are the same as described earlier, I can find the device just fine but after I click to pair it it just keeps spinning, eventually timing out claiming "No communication to device".