https://community.sony.no/t5/1-series/xperia-1-no-sound/m-p/3650048#M4820 <P>I assume you have set all volume sliders to the max.</P><P>First try and see what is happening in safe mode. (info in support app)</P><P>Sometimes a self installed app is interfering.</P><P>Second try is software repair with Xperia Companion and NOT restore your backup, just install the most needed apps.</P><P>Thus you don't reinstall trouble.</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20200311-100348.png" style="width: 428px;"><IMG src="https://community.sony.co.uk/legacyfs/online/56009i3A239B22186B0B9F/image-size/large?v=1.0&amp;px=999" title="Screenshot_20200311-100348.png" alt="Screenshot_20200311-100348.png" /></SPAN></P> Wed, 11 Mar 2020 09:06:57 GMT Strampke 2020-03-11T09:06:57Z https://community.sony.no/t5/1-series/xperia-1-no-sound/m-p/3650047#M4819 <P>Hi</P><P>today i bought xperia 1 installed all updates but the phone doesn't sound. Dolby Atmos is not on when I go to setup.</P><P>You cannot even call or pick up the phone. When I do it the phone freezes immediately. All Google Play apps that have something to do with audio will crash when they open.<BR />Hearing aids also don't work.<BR />The alarm clock just vibrates the rings</P><P>where could be the problem?</P> Fri, 06 Mar 2020 00:50:46 GMT https://community.sony.no/t5/1-series/xperia-1-no-sound/m-p/3650047#M4819 NadziSVK 2020-03-06T00:50:46Z https://community.sony.no/t5/1-series/xperia-1-no-sound/m-p/3650048#M4820 <P>I assume you have set all volume sliders to the max.</P><P>First try and see what is happening in safe mode. (info in support app)</P><P>Sometimes a self installed app is interfering.</P><P>Second try is software repair with Xperia Companion and NOT restore your backup, just install the most needed apps.</P><P>Thus you don't reinstall trouble.</P><P><SPAN class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="Screenshot_20200311-100348.png" style="width: 428px;"><IMG src="https://community.sony.co.uk/legacyfs/online/56009i3A239B22186B0B9F/image-size/large?v=1.0&amp;px=999" title="Screenshot_20200311-100348.png" alt="Screenshot_20200311-100348.png" /></SPAN></P> Wed, 11 Mar 2020 09:06:57 GMT https://community.sony.no/t5/1-series/xperia-1-no-sound/m-p/3650048#M4820 Strampke 2020-03-11T09:06:57Z