https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525314#M7102 You've probably got a busted headphone jack. Take it to the store you bought it from, and tell them to listen to music using headphones. Then see what they say Thu, 23 Feb 2017 19:02:42 GMT NeoBeum 2017-02-23T19:02:42Z https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525313#M7101 Had my xz for 1 month and suddenly the headphones have stopped working. When I plug them in the music keeps coming from the phone instead of the headset. The phone doesn't seem to recognise the headset. Any ideas why Thu, 23 Feb 2017 18:54:44 GMT https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525313#M7101 Mod311069 2017-02-23T18:54:44Z https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525314#M7102 You've probably got a busted headphone jack. Take it to the store you bought it from, and tell them to listen to music using headphones. Then see what they say Thu, 23 Feb 2017 19:02:42 GMT https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525314#M7102 NeoBeum 2017-02-23T19:02:42Z https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525315#M7103 <P><SPAN>i clean the headphone jack with a toothpick, and took a dusty cotton ball out, like clothing pilling</SPAN></P><P>and fixed! &nbsp;not very long time ago</P> Fri, 24 Feb 2017 05:54:50 GMT https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525315#M7103 meng_xx 2017-02-24T05:54:50Z https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525316#M7104 <P>Yes! Try cleaning jack with toothpick. Worked for me <SPAN class="lia-unicode-emoji" title=":oncoming_fist:"><span class="lia-unicode-emoji" title=":oncoming_fist:">👊🏾</span></SPAN></P> Sun, 17 Sep 2017 03:37:05 GMT https://community.sony.no/t5/xz-series/sony-xz-headphone-problem/m-p/3525316#M7104 Sunone 2017-09-17T03:37:05Z