https://community.sony.no/t5/xz-series/xz1-compact-doesn-t-recognize-my-unlock-pattern-anymore/m-p/3661447#M57525 <P>Hi there!</P><P>&nbsp;</P><P>Three days ago my xz1 compact just shut itself off and wouldn't start anymore (nothing, it did not even react/become warm when connected to the charger). I brought it to a repair shop yesterday and they managed to restart it (by pressing both volume buttons plus the power button they said I think) and I was so relieved for a second - however when I tried to unlock the screen via my unlock pattern it said the pattern is wrong and I should try again.</P><P>&nbsp;</P><P>I am 100% sure it's the pattern I have used before. Of course I've tried different ones too, and now I'm up at 240 sec waiting time to try again.</P><P>&nbsp;</P><P>Does anyone have an idea what happened there? It's somehow eben more frustrating to have the phone work in general but be unable to unlock it.</P><P>Also, I know I could go for a reset, but that would only be my very last option.</P><P>&nbsp;</P><P>I hope someone can help! Thank you very much!</P> Sat, 16 May 2020 15:07:56 GMT anandana 2020-05-16T15:07:56Z https://community.sony.no/t5/xz-series/xz1-compact-doesn-t-recognize-my-unlock-pattern-anymore/m-p/3661447#M57525 <P>Hi there!</P><P>&nbsp;</P><P>Three days ago my xz1 compact just shut itself off and wouldn't start anymore (nothing, it did not even react/become warm when connected to the charger). I brought it to a repair shop yesterday and they managed to restart it (by pressing both volume buttons plus the power button they said I think) and I was so relieved for a second - however when I tried to unlock the screen via my unlock pattern it said the pattern is wrong and I should try again.</P><P>&nbsp;</P><P>I am 100% sure it's the pattern I have used before. Of course I've tried different ones too, and now I'm up at 240 sec waiting time to try again.</P><P>&nbsp;</P><P>Does anyone have an idea what happened there? It's somehow eben more frustrating to have the phone work in general but be unable to unlock it.</P><P>Also, I know I could go for a reset, but that would only be my very last option.</P><P>&nbsp;</P><P>I hope someone can help! Thank you very much!</P> Sat, 16 May 2020 15:07:56 GMT https://community.sony.no/t5/xz-series/xz1-compact-doesn-t-recognize-my-unlock-pattern-anymore/m-p/3661447#M57525 anandana 2020-05-16T15:07:56Z https://community.sony.no/t5/xz-series/xz1-compact-doesn-t-recognize-my-unlock-pattern-anymore/m-p/3661577#M57526 <P>Regrettably when you cannot log in you're lost.</P> <P>As you wrote, the reset (Xperia Companion) is your only way out.</P> <P>&nbsp;</P> <P>The fact that the device was misbehaving before suggests that it is in itself already time to do a software repair.</P> <P>Leave the sdcard (if you're using one) out to be sure there's no misbehaving coming from a corrupted sd card.</P> Sat, 16 May 2020 23:32:52 GMT https://community.sony.no/t5/xz-series/xz1-compact-doesn-t-recognize-my-unlock-pattern-anymore/m-p/3661577#M57526 Strampke 2020-05-16T23:32:52Z