topic Re: Microsoft Groove shuts off when on battery, but not while on charger in XZ Series

Microsoft Groove shuts off when on battery, but not while on charger

Martijn_ter_Haa — Sun, 25 Jun 2017 06:36:38 GMT

Hello,

I used to have a Nokia Lumia and because of that I use Microsoft Groove, which also has the added bonus that I can stream rips of my cds from OneDrive. There is a version of Groove for Android, but it does not work well on my XZ Premium. It shuts down every 10 minutes or so. Now I noticed three things: 1) this does not happen on my Android tablet, 2) I don't see any Spotify or Deezer users complain about this here and 3) it does not happen when the XZ Premium is connected to its charger.

So what I think is that there is a specific problem with Android on the XZ Premium that does not recognize that Microsoft Groove is playing music and shuts it down to save battery life. I do not have the 'Stamina' mode activated.

Re: Microsoft Groove shuts off when on battery, but not while on charger

Uliwooly — Sun, 25 Jun 2017 06:41:52 GMT

@Martijn_ter_Haar

Since that's a third party app, it's up to the app developer to address any bugs/issues with it.

Re: Microsoft Groove shuts off when on battery, but not while on charger

Martijn_ter_Haa — Sun, 25 Jun 2017 07:27:34 GMT

It might be, but it might also be a problem with the way Android OS is implemented by Sony, since I couldn't find any other mentions of it on the Groove support forums and it doesn't happen on my Android tablet (which has another version of Android.)

I did post the problem on the Microsoft Groove support forum too.

Re: Microsoft Groove shuts off when on battery, but not while on charger

Uliwooly — Sun, 25 Jun 2017 07:50:25 GMT

@Martijn_ter_Haar

you can look for other apps that work with an Android device and not others, keep in mind that Sony is the closest thing to vanilla Android.

Re: Microsoft Groove shuts off when on battery, but not while on charger

Mcstorm1 — Wed, 23 Aug 2017 21:01:34 GMT

I also have this issue. The app dose not have the issue on my lgg5 so I do wonder if it's a sony issue or android 7.1 really hope we get a fix as don't find other music services as good.