topic pc cant see my XZ premium in XZ Series

pc cant see my XZ premium

Blackhawk_Z3 — Tue, 12 Sep 2017 15:40:43 GMT

When i connect my XZ it only charges, when we connected it in store it worked.

So i dont know whats up, but it is dodgy to say the least.

Any help?

Re: pc cant see my XZ premium

najodleglejszy — Tue, 12 Sep 2017 15:52:38 GMT

when you plug the phone to your PC, does a window on your phone pop up asking you to choose the type of connection?

Re: pc cant see my XZ premium

19667 — Wed, 13 Sep 2017 02:34:56 GMT

after connecting your phone to PC. first please unlock your device then you can see the pop up window on your phone. the select transfer file. then you can see the phone and you can transfer any data with your PC

Re: pc cant see my XZ premium

kamalaggi — Fri, 15 Sep 2017 21:43:08 GMT

Hi,

Mine was doing the same. Turned out the charging port was dirty. I used a toothpick to clean the charging port and that fixed it.