topic Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted in XZ Series

Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

Andriy09 — Fri, 08 Sep 2017 10:30:17 GMT

The phone is not recharged 100%
And after rebooting the phone, the phone deletes all photos.

Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

YoGem — Fri, 08 Sep 2017 15:33:43 GMT

@Andriy09 could you try to restart your phone in safe mode and checking if the phone charge correctly?

Also, if you could report your model number and customization number I may check if your is a demo unit, which in that case it may be the reason why your pictures get erased at every reboot.

To get your model number and customization id: Go to settings, diagnostics, facts. There you will find the information I am asking.

Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

Andriy09 — Sat, 09 Sep 2017 06:54:08 GMT

G8141

Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

najodleglejszy — Sat, 09 Sep 2017 07:17:40 GMT

you do NOT want to post your IMEI number online.

Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

Andriy09 — Sat, 09 Sep 2017 08:01:03 GMT

I also tried safe mode, phone still charges only up to 59%, photos disappear after restart and also after each time I start the phone I'm getting demo theme

Re: Phone isn't charging to 100% and photos are deleted after the phone has been rebooted

Andriy09 — Sun, 10 Sep 2017 18:14:30 GMT

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