topic Re: Headphones not working with phone in XZ Series

Headphones not working with phone

Nathan564 — Sat, 26 Aug 2017 15:52:16 GMT

Basically when I had my Previous phone (Xperia Z3) My headphones worked fine, but on my new phone (Xperia XZ) they don't work but they still work with other devices. I have tried using a different pair of headphones on my XZ which DO work

After downloading an app called "headphone tester" or something I noticed that if I hold down the "Answer call" button the headphones seem to connect and work but only when I am holding that button and they disconnect again

Are their any fixes?

Re: Headphones not working with phone

Uliwooly — Sat, 26 Aug 2017 15:53:47 GMT

@Nathan564

Which headphones are you using? (model and brand)

Re: Headphones not working with phone

Nathan564 — Sat, 26 Aug 2017 15:54:40 GMT

I am using Soundmagic E10M's

Re: Headphones not working with phone

Nathan564 — Mon, 28 Aug 2017 11:29:18 GMT

@uliwooly

I am using SoundMagic E10M's

Re: Headphones not working with phone

Uliwooly — Mon, 28 Aug 2017 18:29:02 GMT

@Nathan564

I got your PM, I was reading about the headphones

https://soundmagicheadphones.com/products/soundmagic-e10c-in-ear-isolating-earphones-with-mic

Compatible with all smartphones, the E10C incorporates a microchip in the 3-button remote that switches automatically between Apple and Android smartphones. Owners of multiple smartphones can easily swap between devices to control volume, track control and call answer/end functions.

I wonder if it has anything to do with that?

Re: Headphones not working with phone

Nathan564 — Tue, 29 Aug 2017 12:12:35 GMT

@uliwooly wrote:
@Nathan564
I got your PM, I was reading about the headphones
https://soundmagicheadphones.com/products/soundmagic-e10c-in-ear-isolating-earphones-with-mic
Compatible with all smartphones, the E10C incorporates a microchip in the 3-button remote that switches automatically between Apple and Android smartphones. Owners of multiple smartphones can easily swap between devices to control volume, track control and call answer/end functions.
I wonder if it has anything to do with that?

It could be but surely that would mean the headphones should work 😕

I did a lot of digging online which took a while and people were saying that if I used a CTIA to OMTP converter is may work, so I have bought one and will post if it does work

Re: Headphones not working with phone

Uliwooly — Tue, 29 Aug 2017 22:48:21 GMT

@Nathan564

keep us updated

Re: Headphones not working with phone

Nathan564 — Fri, 01 Sep 2017 15:01:39 GMT

@uliwooly wrote:
@Nathan564
keep us updated

The product I bought does not fix this issue

Still looking for a solution