https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560703#M17242 <P>I report the same problem... It seems like a faulty headphone jack.. And I'm scared to get my phone open by the service centre guys</P> Wed, 16 Aug 2017 08:43:57 GMT 100rabh 2017-08-16T08:43:57Z https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560701#M17240 <P>So everytime i plug a headphone or speaker. Only one of them are working, when I use with other phone they work perfectly. Even a newest headphone, and factory headphone sometimes malfunction easily, and only one works</P> Wed, 16 Aug 2017 04:42:08 GMT https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560701#M17240 Laburance 2017-08-16T04:42:08Z https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560702#M17241 <P><A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1035767">@Laburance</A></P><P>Most likely it will be a hardware issue, but we can also try some software tests.</P><P>Start troubleshooting by restarting your phone into <A href="https://community.sony.co.uk/t5/c-sonymobile/safe+mode/pd-p/safe_mode" class="lia-product-mention" data-product="187-1">safe mode</A>, this will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one. Start by uninstalling those apps you installed recently.</P> Wed, 16 Aug 2017 04:49:16 GMT https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560702#M17241 Qatrium 2017-08-16T04:49:16Z https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560703#M17242 <P>I report the same problem... It seems like a faulty headphone jack.. And I'm scared to get my phone open by the service centre guys</P> Wed, 16 Aug 2017 08:43:57 GMT https://community.sony.no/t5/xz-series/audio-jack-only-detect-one-headphone/m-p/3560703#M17242 100rabh 2017-08-16T08:43:57Z