topic Re: Problem with updating to Marsmallow in XPERIA archive

Problem with updating to Marsmallow

BangUser — Fri, 04 Nov 2016 22:42:00 GMT

Hello,

So i have tried to update my Xperia M4 Aqua to the newest android, and sony companion after downloading says this:

1) Check if device is dissconected

2) turn device off and wait 5secconds

3) Press and hold volume button

4) Holld pressed button and connect device to the computer

5) Wait until application will do automatic steps

So i have followed it step by step, restarting PC and everything else, But something new appeared but only for a second and then it crashed.... So my question is : Have someone good tips & tricks? or what i should do to secure it or somehow fool it and go throug it?

Re: Problem with updating to Marsmallow

Uliwooly — Fri, 04 Nov 2016 22:54:59 GMT

Are you using XC?

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Problem with updating to Marsmallow

BangUser — Fri, 04 Nov 2016 22:59:17 GMT

Yes im usin Xperia Companion, and my problem is that i am not able to proceed that steps aabove...

one time it worked but after 1second it disapeared

Re: Problem with updating to Marsmallow

Uliwooly — Fri, 04 Nov 2016 23:10:44 GMT

What if you uninstall and reinstall XC?

Re: Problem with updating to Marsmallow

Dr_Zulkifal — Tue, 08 Nov 2016 15:03:42 GMT

My Xperia m4 aqua is not updating to Marshmallow

Re: Problem with updating to Marsmallow

C_Harald — Thu, 10 Nov 2016 09:07:33 GMT

Sames with me with an M4 Aqua Dual. After downloading the update by the Companian the phone is automatically switched-off and Companion states "phone preparing" and soon the phone is restarting but Windows (7 pro) tells that USB device is not recognised and that's it 😞

Any hints?