topic Re: Z5 (reboot itself) in XPERIA archive

Z5 (reboot itself)

Von — Wed, 21 Dec 2016 17:40:36 GMT

My Z5 sometimes reboot itself like 2weeks now, 2-5 reboots per day. I've tried Safe Mode, Sony Companion Software Repair, No Sim and factory reset. Still it will randomly freeze itself then the red led light flashes. I did'nt even drop the phone since. My warranty will expire this January 12. Sometimes my wifi cant be turned on or off, it will just keep on loading or something. Seriously guys, what just happened?

Re: Z5 (reboot itself)

Uliwooly — Wed, 21 Dec 2016 18:06:36 GMT

@Megalodon

Hard to tell, you could test the phone without the SIM and SD cards for many hours and see if that's the cause, but it'll be wise to send it to your Local support to get it inspected.

Re: Z5 (reboot itself)

Von — Wed, 21 Dec 2016 18:13:33 GMT

Tomorrow, I will. *sigh No Z5 this xmas, because the last time I sent this for a repair I waited a month because they need to mail this phone to Manila for the parts that they need. I guess Im back with my Sony Xperia SP. I bet you know me, uliwooly. This is my second account. Nevermind that.

Re: Z5 (reboot itself)

Uliwooly — Wed, 21 Dec 2016 20:18:45 GMT

@Megalodon

This is what I would do to narrow down the issue, repair the phone with XC > do NOT install any app > remove both SIM and SD cards > use the phone like that for many hours and see if you experience any reboots, if you do then send it in, if not then insert the SIM card and test it, then the SD card.