topic Re: Xperia T2 ultra cannot be used in XPERIA archive

Xperia T2 ultra cannot be used

willll2 — Thu, 15 Dec 2016 21:42:59 GMT

Hello, I'm having problems with my sony phone, it was with a '' operations with a hand '' option, so after pressing this option, the cell phone stopped, I can not move the touch and I can not make it back even with the reset. ?

Re: Xperia T2 ultra cannot be used

_alexdon_ — Thu, 15 Dec 2016 21:44:24 GMT

@willll2 Have you enabled talkback mode for people with dissabilities? If yes, you need to use two fingers to move around and double tap to confirm after one tap to select.

Re: Xperia T2 ultra cannot be used

Jonas — Fri, 16 Dec 2016 07:09:34 GMT

Hi @willll2, I'm sorry to hear about your phone.

As mentioned by @alexdon it sounds like you have enabled the talkback function in your phone.

TalkBack is a pre-installed screen reader service on Android devices provided by Google for visually impaired users.

To disable this function you can do as @alexdon said.

1. Drag the status bar downwards with two fingers.

2. Tap the settings icon (cogwheel) at the top right of the screen, then double-tap the settings icon.

3. Using two fingers to scroll through the menu, find and tap Accessibility, then double-tap Accessibility.

4. Tap TalkBack, then double-tap TalkBack.
5. Tap the slider beside TalkBack once, then double-tap the slider.

6. Tap OK, then double-tap OK to confirm.

Let us know how it went!