https://community.sony.no/t5/xperia-archive/crash-with-whatsapp/m-p/3492100#M540889 <P>Maybe you have some problems with your apps from the phone.</P><P>1. You can try to reinstall Whatsupp again and see if the problem persists.</P><P>2.&nbsp;Also you can try to use another video player app , I don't know what you use now&nbsp;</P><P>3. If nothing works , you can factory restet your phone and try to install whatsupp first and test .</P><P>For me it worked great.&nbsp;</P> Wed, 26 Oct 2016 10:01:43 GMT andysoft83_gmai 2016-10-26T10:01:43Z https://community.sony.no/t5/xperia-archive/crash-with-whatsapp/m-p/3492099#M540888 My phone will stop working every time after I saw video in whatsapp.<BR />I need to switch off the phone and load the whatsapp again before I could use it again<BR />Any solutions to deal with this situation ? Wed, 26 Oct 2016 07:00:56 GMT https://community.sony.no/t5/xperia-archive/crash-with-whatsapp/m-p/3492099#M540888 Edliu97 2016-10-26T07:00:56Z https://community.sony.no/t5/xperia-archive/crash-with-whatsapp/m-p/3492100#M540889 <P>Maybe you have some problems with your apps from the phone.</P><P>1. You can try to reinstall Whatsupp again and see if the problem persists.</P><P>2.&nbsp;Also you can try to use another video player app , I don't know what you use now&nbsp;</P><P>3. If nothing works , you can factory restet your phone and try to install whatsupp first and test .</P><P>For me it worked great.&nbsp;</P> Wed, 26 Oct 2016 10:01:43 GMT https://community.sony.no/t5/xperia-archive/crash-with-whatsapp/m-p/3492100#M540889 andysoft83_gmai 2016-10-26T10:01:43Z