topic Re: Quality of services in XPERIA archive

Quality of services

ka1947 — Wed, 26 Oct 2016 06:08:01 GMT

Sharing the quality of Sony China make mobile and the services.
Bought the mobile costing ~50000 in January 2015.
Mobile got damaged somewhere in June 2015. Claimed insurance. Serviced and got back in January 2016.
In September 2016 the mobile out of order in total. We found the back side broken cover was serviced by fixing to a sticker.

The pictures will reveal the story.

For low-income retired is this not a huge loss.

Re: Quality of services

Emir1 — Wed, 26 Oct 2016 06:37:18 GMT

Hi @ka1947, I am sorry to hear that.

If I understood you correctly, you're dissatisfied with how your service case has been handled? In that case, I kindly recommend that you get in touch with your Local support in order to be assisted.

Re: Quality of services

ka1947 — Sun, 30 Oct 2016 08:31:11 GMT

I have narratted in my original text that I sought the local support and how things ended. You have my mail id and my mobile. If you are genuine advice the right to get in touch with me instead I run piller to post.

Re: Quality of services

Emir1 — Mon, 31 Oct 2016 08:57:14 GMT

I'm afraid that this is a global user based support forum, which is why I am unable to assist you with a local case such as this. I strongly and kindly recommend that you get in touch with your Local support once again (if I understood you correctly, you've been in contact with them already?) in order to be assisted further.