topic Re: Xperia Z2 Can't Open Apps Android 6.0.1 in XPERIA archive

Xperia Z2 Can't Open Apps Android 6.0.1

mbavalo — Sat, 11 Jun 2016 06:12:54 GMT

Android Version 6.0.1

Build Number: 23.5.A.0.575

Phone: Xperia Z2 D6502

Android Patch Security Level: March 1, 2016 (I type this on 11th June 2016)

With all these details provided, it was until today I started having problems with my phone. There was an update downloaded a few days ago and occassionally I have trouble with my phone in this way:

I wake phone as usual and enter screen lock code to unlock. It unlocks to my previously running app (Whatsapp). I can't scroll or select anything in the app. Can't open chat can't do anything.

I press home button, it takes me to homescreen. I find out I cannot swipe sideways to my other homescreens.

I try open app from my homescreen. Apps won't open, app folders won't even open.

I try open the menu, just like before.. nothing.

I press the multitasking button, seems to work fine and displays all open apps, however, I cannot get into any of these apps, nor can I close them (either by swiping or tapping on the X).

Back button seems to work fine but I am back to my homescreen that can't do anything. Holding home button brings up google now, seems to be working fine.

Reboot phone and everything seems to be back to normal. A few hours later the same thing happens.

Choose not to reboot.

15 minutes later the problem seems to be gone.

Any information on what could be causing this and/or ways to remedy it that doesn't include me resetting my phone?

Thanks in advance

Re: Xperia Z2 Can't Open Apps Android 6.0.1

mbavalo — Sat, 11 Jun 2016 06:16:05 GMT

Forgot to mention that the notification tray seems to work fine while the bug is active

Re: Xperia Z2 Can't Open Apps Android 6.0.1

_alexdon_ — Sat, 11 Jun 2016 08:47:02 GMT

So this occurs if you are in an app and you let the device lock itself? @theRealMbavalo

Re: Xperia Z2 Can't Open Apps Android 6.0.1

mbavalo — Sat, 11 Jun 2016 13:40:04 GMT

Not always. Sometimes it just bugs out mid operation. At first I thought it was because I had moisture on my fingers that was messing with the touchscreen but even after making sure it was all dry the problem persisted

Re: Xperia Z2 Can't Open Apps Android 6.0.1

_alexdon_ — Sat, 11 Jun 2016 15:14:34 GMT

@theRealMbavalo Can you check if the same occurs in safe mode?

Re: Xperia Z2 Can't Open Apps Android 6.0.1

mbavalo — Sat, 11 Jun 2016 17:16:36 GMT

Hmm.. had completely forgotten about that option... Next time it bugs out I will put it in safemode and have it stay there for about a day and see if anything changes