topic Re: Screen shake up/down in XPERIA archive

The screen overlaps

Akoj — Thu, 02 Jun 2016 10:17:20 GMT

Hello,
I have problem with my Xperia Z3C, few days ago screen started shaking up/down and here comes the question is it a problem with screen alone or with a screen tape (dunno how to name it, that thing that connects screen with rest of the phone)

This got even worse, now i can't unlock the phone, I can see that screen lights up but its black (but touch still works cuz phone vibrates when I try to unlock it)

Re: Screen shake up/down

Emir1 — Thu, 02 Jun 2016 11:34:48 GMT

Hi @Akoj,

I am sorry to hear that.

I suggest that you perform a software repair using PC Companion. Also, do you recall if this occurred in relation to something specific?

Unfortunately I can't tell you if it's software or hardware related or what may have caused it, but if a software repair does not help then I suggest contacting your Local support for assistance in sending your device in to service.

Re: Screen shake up/down

Akoj — Thu, 02 Jun 2016 11:54:55 GMT

Thanks for fast answer, well to be honest, phone is in general bad shape.

It had few accidents, it had screen changed once, and got wet when it was charging.

Re: Screen shake up/down

Emir1 — Thu, 02 Jun 2016 11:57:21 GMT

I see, it could be related to that.

I still suggest that you try the software repair first, though. It's always worth it to try a software repair before sending the device in for servicing in case it turns out that it isn't hardware related.