topic Re: TomTom Runner 2 in XPERIA archive

TomTom Runner 2

Simon2002 — Wed, 01 Jun 2016 19:30:12 GMT

Has anyone tried to get a Z3 compact to work with the runner 2? It just can't find it as an available device on bluetooth, the app is waiting to pair but just can't see the watch. I am starting to wonder if this is a generic bluetooth issue with the Z3 as I had issues with the phone recognising a hire car recently.

Re: TomTom Runner 2

CameronT — Thu, 02 Jun 2016 01:02:24 GMT

Hi @Simon2002,

Welcome to the community.

Cab you please try resetting the smart connect app under Settings > Apps > Smart Connect > Storage > Clear Data > Back > Force Stop, then restart your phone.

Re: TomTom Runner 2

Simon2002 — Sat, 11 Jun 2016 09:53:22 GMT

Hi, for some reason, after I plugged the tomtom 2 into a windows 10 machine it started to work. No idea why but I'm happy it works now:)

Re: TomTom Runner 2

Simon2002 — Sat, 11 Jun 2016 09:54:27 GMT

Although my phone has other issues with bluetooth sometimes so I'll try your suggestion!