topic Re: Phone's LCD is damaged/broken and cannot access internal storage in XPERIA archive

Phone's LCD is damaged/broken and cannot access internal storage

rhehyee — Tue, 31 May 2016 16:43:33 GMT

I recently had my phone's LCD broken and cannot get through the internal storage because the screen is locked with a passcode. I have tried to connect the phone on a PC (wishing that it might still read the internal memory of the phone) but sadly it says that the storage is "empty".

I already have read some forums here and tried to do the suggested steps but nothing works. Please help me.

I just need to get my photos back.

Re: Phone's LCD is damaged/broken and cannot access internal storage

Uliwooly — Tue, 31 May 2016 16:49:23 GMT

@rhehyee

You could buy an USB OTG cable > connect a mouse > unlock the phone, that's assuming that the LCD is still working and only the digitizer/touchscreen was affected

Re: Phone's LCD is damaged/broken and cannot access internal storage

rhehyee — Tue, 31 May 2016 21:56:55 GMT

@uliwooly I believe the LCD is not really working because the screen is all black. It is not displaying anything even if the phone is open.

Re: Phone's LCD is damaged/broken and cannot access internal storage

Uliwooly — Tue, 31 May 2016 22:10:02 GMT

@rhehyee

I'm sorry to say this but I don't think it'll be possible, you could use an MHL cable but that will only display the screen on a TV/Monitor.

Re: Phone's LCD is damaged/broken and cannot access internal storage

rhehyee — Wed, 01 Jun 2016 20:58:14 GMT

If I use an MHL cable, will I be able to somehow control the content of my phone?

Re: Phone's LCD is damaged/broken and cannot access internal storage

Uliwooly — Wed, 01 Jun 2016 21:19:44 GMT

@rhehyee

that's the problem, a 5-pin MHL cable can only display the content of your phone not control it, I'm sorry.