topic Can't edit contacts since last update in XPERIA archive

Can't edit contacts since last update

kappismile — Mon, 30 May 2016 10:14:53 GMT

Since last software update I still have my contact function and can view them, but not edit anymore.
I did a newstart and tried several applications.
They alway break down as soon as I want to add or edit a contact. What can I do? I essentially need this tool on my phone also for job issues...

Re: Z3 contact bug since software update

_alexdon_ — Mon, 30 May 2016 10:44:25 GMT

@kappismile Did you repair software? Or what does new start mean?

Have you tried settings - apps, look for contacts and clear data?

Re: Can't edit contacts since last update

Didrik — Mon, 30 May 2016 12:08:15 GMT

Hi @kappismile,

Is the pen to edit the contact missing? Or is when you press the pen to edit the contact that this occurs? If so, are you receiving any errormessages?

My first recommendation would be to test editing a contact while in safe mode. Also, as @alexdon mentions, have you tried clearing data for the app?