topic Re: Z3+ camera save location in XPERIA archive

Z3+ camera save location

Lexie52 — Thu, 26 May 2016 18:37:31 GMT

Hi there

I would like a little bit of help regarding my new phone I am trying to take and save pictures on the Z3+ but it either comes up with an error message, save the picture then deletes it after, or shows a broken picture image to say it's faulty in some way this is on both phone and Memory Card

Any suggestions

Kind regards

Lexie

Re: Z3+ camera save location

Uliwooly — Thu, 26 May 2016 18:46:47 GMT

@Lexieduk

Settings > apps > camera > memory > clear data > restart the phone

if your phone it's running on lollipop

Settings > apps > all > camera > clear data > restart the phone

If that doesn't work > boot in >>> safe mode and report back

Re: Z3+ camera save location

Lexie52 — Sat, 28 May 2016 20:15:04 GMT

Hi uliwooly

I have tried clearing it that didn't work
Well sort of worked they save to phone but not memory card
But how do I boot in safe mode
Sorry

Lexieduk

Re: Z3+ camera save location

Uliwooly — Wed, 01 Jun 2016 21:25:19 GMT

@Lexieduk

>>>>>> safe mode <<<<

Re: Z3+ camera save location

Lexie52 — Wed, 01 Jun 2016 21:34:08 GMT

Hi there uliwooly
No it doesn't boot in safe mode with the memory card in
What does that mean

Kind regards

Lexie

Re: Z3+ camera save location

Uliwooly — Wed, 01 Jun 2016 21:36:42 GMT

@Lexieduk

It should, do you get to see the other menu?

Re: Z3+ camera save location

Lexie52 — Wed, 01 Jun 2016 21:38:31 GMT

What other menu

Re: Z3+ camera save location

Uliwooly — Wed, 01 Jun 2016 21:59:40 GMT

@Lexieduk

if you follow the steps >>> safe mode you will see a second menu

Re: Z3+ camera save location

Lexie52 — Wed, 01 Jun 2016 22:08:28 GMT

Hi again

Sorry but I've tried my volume button works fine but I don't get a second menu with the memory card in

Re: Z3+ camera save location

Uliwooly — Wed, 01 Jun 2016 22:32:28 GMT

@Lexieduk

Press and hold the power button > you will get a pop up menu > long press > shut down > remove the finger > you should be able to see the new pop up menu

Re: Z3+ camera save location

Lexie52 — Wed, 01 Jun 2016 22:47:43 GMT

Yes I did that but the only choice I get is to reboot there isn't a menu just a message and you press ok or cancel I pressed ok but it just kept going in a loop (on/off) with the memory card in

Re: Z3+ camera save location

Uliwooly — Thu, 02 Jun 2016 00:13:04 GMT

@Lexieduk

but you are able to boot in safe mode w/o the SD card?

Re: Z3+ camera save location

Lexie52 — Thu, 02 Jun 2016 00:14:38 GMT

Yes I am

Re: Z3+ camera save location

Lexie52 — Thu, 02 Jun 2016 00:15:13 GMT

It's nothing to do with the memory card as it works perfectly in other phones

Re: Z3+ camera save location

Uliwooly — Thu, 02 Jun 2016 00:44:52 GMT

@Lexieduk

But if the phone can boot in safe mode w/o the SD card but not with it, you might want to reformat the SD card or also repair the phone with XC or both