topic Re: Google Play services batterydrain in XPERIA archive

Google Play services batterydrain

M11k — Mon, 23 May 2016 11:30:47 GMT

I recently reset then reinstalled marshmallow. But Google services is constantly my largest battery drain. This is why I did the reinstall. I've googled it to death loads of old issues but nothing that's helped. Any suggestions?

Thanks Mike

Re: Google Play services batterydrain

Didrik — Mon, 23 May 2016 11:48:22 GMT

Hi @M11k,

Sorry to hear that.

Approximately how long does your battery last?

Discharge your phone to about when 15% remain and check under Settings > Battery usage. Here you can also press the diagram for more detailed information. Could you return with screenshots of your battery usage?

By reinstall, do you mean a software repair using Xperia Companion?

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 11:59:47 GMT

Thanks for the reply, I did a reset on the phone, then yes a repair via companion. I can't see a way of adding a screen shot to this chat, I'm on my mobile do I need full version?It's lasting around 12 hours. I'll take a picture later when it's flat. Cheers

Re: Google Play services batterydrain

Lord_viridis — Mon, 23 May 2016 12:10:37 GMT

Click "Full" at page bottom to get attachment options

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 12:19:53 GMT

I tried I only have my phone with me, when I add the picture it doesn't let me scroll across to the send button lol. I'll have to send it to myself and try of the computer later.

Re: Google Play services batterydrain

Didrik — Mon, 23 May 2016 12:23:15 GMT

@Mike78, if you're using the preinstalled browser (Chrome) press the three lines in the top right corner and mark the checkbox "Request desktop site". You should then be able to send us an attachment

Please keep me posted.

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 12:38:08 GMT

Yes I'm on the full desktop site , but once you add a picture it fills the screen, won't let you pinch zoom out to send button.

Re: Google Play services batterydrain

Lord_viridis — Mon, 23 May 2016 13:50:47 GMT

Little trick,
Once posted image,press return key, it should throw the screen to the left allowing to see the post button...
If not, wait 30 seconds for the auto save, click refresh then click on load in the grey banner.

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 14:17:56 GMT

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 14:22:05 GMT

Found a slightly different work around, add the picture. Press home, then reopen chrome, came back zoomed out!! Maybe this is something that could be added to that mobile site??

This is how it looks currently. But I will add one later as you stated.

Thanks for any support.

Re: Google Play services batterydrain

Didrik — Mon, 23 May 2016 14:29:47 GMT

It appears that the OS is running hot in the background, suggest that when there is about 15% left press Google Play Services (under Battery usage) to see more detailed information about that specific app. Please upload a new screenshot when there is about 10-15% left and I'll look at it.

Thanks in advance @Mike78.

Re: Google Play services batterydrain

M11k — Mon, 23 May 2016 23:27:21 GMT

Hi not sure if it's low enough I've used the screen a bit more tonight, but it's lasted a bit longer than normal.. .

Re: Google Play services batterydrain

M11k — Tue, 24 May 2016 22:08:33 GMT

Hi, my battery is now seemingly doing a bit better, but google services is always the biggest drain. Is this normal? Again used 20% of the battery.

Cheers

Re: Google Play services batterydrain

M11k — Wed, 25 May 2016 08:30:15 GMT

I took my phone of charger this morning, and used it with the screen on for about an hour, Google services is using nearly as much battery as the screen! Surely this isn't right. Any support would be appreciated.

Re: Google Play services batterydrain

Didrik — Wed, 25 May 2016 08:47:54 GMT

Hi again @Mike78,

In that case I suggest that you temorary remove your Google account for a day. This is done under Settings > Accounts > Google > Your e-mailaddress > ... > Remove account. Reboot your phone and use it for a day. Did the battery performance improve?

Before you remove your account, make sure that you have all the information required to login again.

Re: Google Play services batterydrain

M11k — Thu, 26 May 2016 18:36:20 GMT

Hi, I did as suggested for about 3 hours then needed my contacts back to make an urgent call so had to reinstall. In that brief time 'Google services' seemed to eat up as much battery. Then that night it started playing up. So I decided to do another system install from fresh using companion. Sure enough same thing. I've installed an app to help check for wake lock and it also shows the same. This is a one hour snapshot while I was filing, then uploading to utube, and more. It's still showing 'google services at the top' Im struggling to try what you suggest I need my phone too much.

I'll charge it tonight, then uninstall Google see if that helps over night then report back. Surely this shouldn't happen after a reinstall. Also note it's 'google services' not Google play services, if this matters. what's the difference? Cheer. MIKE

Re: Google Play services batterydrain

M11k — Fri, 27 May 2016 07:31:12 GMT

OK I took Google off as requested, fully charged. I used it about an hour or two then left off charge all night night. Sure enough the Google services drops way down. Not sure what this means, but clearly taking it off stops it draining. Does this mean it's not a third party app draining it? Is it a Google setting, or am I way off the mark. Thanks again for any support in fixing this.

Re: Google Play services batterydrain

M11k — Fri, 27 May 2016 11:21:05 GMT

Put Google back on, and look what jumps to the top for battery use, any suggestions?

Re: Google Play services batterydrain

kagstrom2100 — Fri, 27 May 2016 21:34:55 GMT

I got the exact same problem! Took some screenshots, this it a day with barly using the phone at all(as you can see by the screen on time). But still Google Play Services has used 19%...

Was not like this before I updated to 6.0.1.

I've also tried doing repair via the companion app, but got the same problem after the reinstall, so this seems to be a problem with the software.

Let me know if there is anything I can test to help you find the cause of the problem!

Re: Google Play services batterydrain

M11k — Fri, 27 May 2016 21:47:09 GMT

I MAY have found the issue, (without help from Sony). it's too early to tell but what build version are u using? I've downgraded a bit to 23.5.A.0.570. I think I was on 575 at the end before. It's still marshmallow, but seems not to drain the battery as much. I downgraded but keep my settings etc as they were and didn't wipe them. You can see when I downgraded by the blank line, and the flatter line after.