Answering machine bug

CCCMikey — Sat, 21 May 2016 11:26:37 GMT

I’ve recently moved from a Nokia E51 to the Sony C4 because of the integrated answering machine; but I’m having some problems with it.

The most common problem is that it will sometimes ‘freeze’ after taking a message. By freeze I mean that the ‘Phone’ screen that lists call history and had the dial button in the middie will be blank. Similarly if you try to open your Contacts, or the Answering Machine Settings window, nothing will happen.

This usually clears after a minute or so, but may result in the loss of the message.

I’ve found I can consistently cause this behaviour by assigning a name to a contact after they have left a message. I guess the system is trying to access the recording from the old name or something. This happens even if there are no contacts in the phone at all after a (power plus Vol Down) factory reset, whether or not signed in to a Google account.

This is on a C4 E5333 running latest 5.1.

Re: Answering machine bug

CCCMikey — Sat, 21 May 2016 11:28:35 GMT

Oops can't edit.. To clarify, the freezer occurs when they call back and leave a second message. Sometimes the new message is lost.

Re: Answering machine bug

Uliwooly — Sat, 21 May 2016 19:40:09 GMT

@CCCMikey

Settings > about phone > diagnostics > test > test the proximity sensor

is there anything close or covering the proximity sensor? (film, glass, case)

do you experience the same in >>> safe mode

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Answering machine bug

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