topic Re: Dropped phone, now screen has issues in XPERIA archive

Dropped phone, now screen has issues

Prinny — Wed, 18 May 2016 15:45:11 GMT

Hi. I recently dropped my Xperia Z3+ from a height of about 3 or 4 feet to the ground. I picked it up and it was intact, the glass is perfect, the frame is perfect and so is the back cover. Not even a scratch anywhere. However, the screen immediately starting working bad. Everytime I unlock the phone after not using it for a couple of minutes, there appear a lot of 1 pixel tall horizontal purple/green lines across the screen that gradually start to disappear. Another problem the screen has is tha colors are reproduced vertically across the whole screen instead of just in its place. I mean, for example, if I put a green square icon over a black background, there will be a lighter green vertical band of color from the top of the screen to the bottom. These are not my phone, but they have a similar issue, so that you can see what I'm talking about. This problem with the colors happen with every color everywhere.

By the way, touch works flawlessly and all other phone functions too.

I'm wondering, is my screen broken or could it be some loose ribbon or something else? Thanks in advance.

Re: Dropped phone, now screen has issues

Lord_viridis — Wed, 18 May 2016 15:48:36 GMT

That's no Z3

Re: Dropped phone, now screen has issues

Lord_viridis — Wed, 18 May 2016 15:54:25 GMT

Ahh, I see now, similar issue,
You need to contact your local support as it's either the jack connector a bit loose or ribbon or defective screen.
Either way, it definitely needs looking at.

Re: Dropped phone, now screen has issues

lokrsw — Wed, 18 May 2016 15:54:52 GMT

You will have to replace lcd, internals are broken, btw. interesting z3 You have.

Re: Dropped phone, now screen has issues

Prinny — Wed, 18 May 2016 17:46:46 GMT

Thanks for your replies.

I attached another image and edited my description a bit. Please note, as I said in my original post, that the pictures are not from my phone, but from other phones that exhibit similar problems.