topic Re: Is this Normal at the back of the Z5 Compact? in XPERIA archive

loose back panel

KamilGornik — Fri, 06 May 2016 13:21:17 GMT

Phone bought yesterday, updated to Marshmallow, configured, few calls.No more than 12 hours of working (incl.night) and... back panel is loose.... Anyone else here suffers that?

Re: loose back panel

Uliwooly — Fri, 06 May 2016 18:50:34 GMT

@KamilGornik

Are you saying that the update created this hardware issue?

Re: loose back panel

Lord_viridis — Fri, 06 May 2016 19:03:52 GMT

I don't see how tbh.

Re: loose back panel

matthancock — Fri, 06 May 2016 19:49:01 GMT

One thing I would say,during the update process my phone got really hot and I mean mega hot. That may have caused the adhesive to loosen on your device. I'm not saying that this could be the cause but it may have been a contribution to the cause o db your problem. It's the only thing I can think of that could have caused the problem.

Re: loose back panel

Uliwooly — Fri, 06 May 2016 20:49:34 GMT

@matthancock

There are myriad reasons, but it's better if @KamilGornik gets his device inspected by his Local support

Is this Normal at the back of the Z5 Compact?

Jerrarru — Sat, 21 May 2016 05:14:38 GMT

So I just purchase my Z5 compact 2 weeks ago

and I would like to share if this is normal

cause awhileago I'm checking my Z5C when I notice there's a small dust overneath

which I can't remove with my bare fingertip together with that

I'm curious with that "Black space" on the Top side and right side of my Z5 compact,

What I did is grab a short bond paper and try if the Tip of the edge of the paper will shoot

at the top side where that 1 dust is located, well it shoots in and removes it.

So what I'm questioning is, is this Normal? I try googling some rear glass of the Z5C and noticed some has it too

while others has that small space on the bottom side and right side;

I never drop my phone yet,over charge, and submerge/spill water on it ,as for the span of 2 weeks, I really taken care of my my Z5 compact;

What I'm worryis what If I decided to spill it up with Tap water, I'm afraid it might get inside and broke the chips in it

as I know Sony doesn't handle water damage phones.

Re: Is this Normal at the back of the Z5 Compact?

Uliwooly — Sat, 21 May 2016 08:54:03 GMT

@Jerrarru

Some users have reported that, you could double check with your Local support

Re: Is this Normal at the back of the Z5 Compact?

adamlee2014 — Sat, 21 May 2016 10:57:42 GMT

On the right side of my Z5 front I have a gap top right that gathers dust and stuff but I rinse my phone under the tap all the time and it's been submerged for 15 min and it's absolutely fine.

Re: Is this Normal at the back of the Z5 Compact?

Jerrarru — Sat, 21 May 2016 12:26:39 GMT

phew! I thought it's serious and not normal, cause I'm watching several youtube videos about the Z5 compact and noticed they have the gap too.

honestly I already notice this when I bought it
but I firstly though it's just a shadow or reflection kind of thing until some dust get in it and remove it by paper,well thanks 92 for making me CALM ABOUT THIS. Kudos for you.

Re: loose back panel

adamlee2014 — Sat, 21 May 2016 18:17:20 GMT

No problem. My back panel also has gaps top left the same side as the Screen. Think it's just how it is