topic Re: Display Delay on My Xperia Z3 in XPERIA archive

Display Delay on My Xperia Z3

Coconat — Thu, 05 May 2016 13:27:03 GMT

Dear Sony,

I am experiencing display delay on my Xperia Z3 after I updated it to Marshmallow.

When I turned on the phone or unlock my phone, the screen got white line/area and or delayed display for about 1 minute or so. After 1 minute or so, my Xperia display is doing fine. But its really bother me because I need to wait 1 minute or so before I could use my Xperia on normal condition.

These are some picture of my Xperia Z3 taken by my Sony Live With Walkman.

It's not to clear, but you can see the clock is still there (delay and overlaping) eventhough I already go into apps screen.

The strange thing here is when I took screenshots when my Xperia in that condition, the result is fine with no overlaping or white lines.

Could you please help me with this problem?
Is it because low free space in my internal storage (I have about 2.7 GB more free space)? Or is it because another problems?

I tried to uninstall some off my apps, like facebook, games, and disable some app that I don't need. But it doesn't fix the problem.
I also notice that my RAM usage is about 1.5 GB out of 3GB. So, I don't think lack of RAM is the problems.

Sorry if my english is not too good to describe it.

Thank you very much for your help.

Regards,

Nathan

Re: Display Delay on My Xperia Z3

Uliwooly — Thu, 05 May 2016 17:17:44 GMT

@Coconat

Do you experience the same in >>> safe mode ?

Re: Display Delay on My Xperia Z3

Coconat — Sat, 07 May 2016 06:29:05 GMT

@uliwooly, I tried safe mode yesterday and the problem still exist..

Re: Display Delay on My Xperia Z3

Uliwooly — Sat, 07 May 2016 23:34:53 GMT

@Coconat

I think that's a hardware issue, you could repair the phone with PCC or XC or Bridge but you might have to contact your Local support

PC Companion (PCC)

Bridge (for Mac)

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Display Delay on My Xperia Z3

Coconat — Sun, 08 May 2016 06:55:30 GMT

@uliwooly is repairing through PCC or XC the same as factory reset? If it the same, then I'll try factory reset first..

Re: Display Delay on My Xperia Z3

Uliwooly — Sun, 08 May 2016 17:23:33 GMT

@Coconat

Not at all

Re: Display Delay on My Xperia Z3

Coconat — Mon, 09 May 2016 00:08:06 GMT

Ok, I'll try repairing it, then. Thanks @uliwooly

Re: Display Delay on My Xperia Z3

Uliwooly — Mon, 09 May 2016 00:30:24 GMT

@Coconat

Keep us updated.

Re: Display Delay on My Xperia Z3

Coconat — Tue, 10 May 2016 09:45:10 GMT

Dear @uliwooly,

I tried to repair my z3 through Xperia companions, but the problem is still there. I tried factory reset to, but it is still there. I really think that the problem is really my hardware (my lcd perhaps).

If it really is, then I have no choice but to live with it because my warranty is over last month.

Regards,
Nathan

Re: Display Delay on My Xperia Z3

lokrsw — Tue, 10 May 2016 10:30:26 GMT

@Coconat

It's hardware issue, i had similar problem and i had to change lcd to new one.

Re: Display Delay on My Xperia Z3

Uliwooly — Tue, 10 May 2016 23:29:34 GMT

@Coconat

It seems to be hardware related, sorry.