topic Re: Problem in hard reseting menu in XPERIA archive

Problem in hard reseting menu

Hetch — Mon, 02 May 2016 10:47:54 GMT

As i press buttons volume+ and - plus power the phone keeps vibrating without getting in the hard reset menu

Re: Problem in hard reseting menu

Christofer — Mon, 02 May 2016 11:30:04 GMT

Pressing the volume up (+) and power key together will force a power off.

If you need to perform a factory reset and are unable to access the phone's settings menu you should instead perform a software repair using PC Companion.

Re: Problem in hard reseting menu

_alexdon_ — Mon, 02 May 2016 15:56:15 GMT

@Hetch Xperias do not have recovery mode, so you have to follow @Christofer's advice.

Re: Problem in hard reseting menu

Hetch — Mon, 02 May 2016 22:35:44 GMT

Thanks for the support, however currently my phone is locked therefore the sony PC ompanion cant access my phone, i need other help to acess it.

Re: Problem in hard reseting menu

Uliwooly — Mon, 02 May 2016 23:09:52 GMT

@Hetch

Turn off the phone > run PCC > Support zone > repair > follow the steps (make sure that the phone it's off)