topic Re: Dead Spot on screen after water submersion in XPERIA archive

Dead Spot on screen after water submersion

DanDec — Thu, 03 Dec 2015 18:21:26 GMT

A few days ago, I was cleaning my phone with water, but alas, I didn't notice the back corner of the phone was somehow loose. By the time I noticed, water had gotten inside the phone. The phone was acting up for a while; power button turning on and off by itself, ghost touch on touch screen, and the phone couldn't turn on for a few minutes. But everything seems to work fine for now, except for some deadspots on the screen:

It seems to be getting worse; it started from only one vertical deadspot on the right side, and now to this. I'm gonna have it fixed at Sony Center tomorrow, but thought I might post the issue here first. Does this mean I'm gonna have to have a full screen replacement?

Re: Dead Spot on screen after water submersion

Uliwooly — Thu, 03 Dec 2015 19:28:29 GMT

@DanDec

That seems like a hardware issue, so your Local support should be able to help you. you could repair the phone with PCC

software repair using PC Companion

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Dead Spot on screen after water submersion

Jake-SonyXperia — Fri, 04 Dec 2015 01:07:27 GMT

Hi DanDec,

I would agree with @uliwooly on this one, this definitely seems hardware related. You can also boot in to safemode to see if the same issue continues, this can help determine if it is hardware or software.

Safemode instructions

Re: Dead Spot on screen after water submersion

DanDec — Sat, 05 Dec 2015 10:22:42 GMT

@uliwooly

@Jake-SonyXperiaSupport

Thank you for your responses. Just went to my Local Support today, and apparently I'd have to replace both the LCD and digitizer, even though my LCD is perfectly fine. And it'd cost about half the price of the phone right now, so I'm very reluctant.

Re: Dead Spot on screen after water submersion

Uliwooly — Sun, 06 Dec 2015 21:37:47 GMT

@DanDec

The reason its simple, they are fused together.

Re: Dead Spot on screen after water submersion

Jake-SonyXperia — Mon, 07 Dec 2015 01:01:55 GMT

What @uliwooly said is correct, the LCD and Digitizer and glass are one unit, so in order to have one of them replaced is to replace the screen entirely, this is due to the waterproofing our devices.

Re: Dead Spot on screen after water submersion

FrancescoPappal — Mon, 06 Jun 2016 13:32:34 GMT

My sony C4 , dead after first 10 seconds water submersion.

I disassembled the phone and i think that the water came inside from usb port.

this phone is not an ip 68

best regards and sorry for my english...

P.S. my precedent phones are:

sony ericsson z800

sony ericsson experia arc s

sony experia c4

sony experia c4 (dead)