topic Re: Cant use front camera on snapchat in XPERIA archive

Cant use front camera on snapchat

Lmb1972 — Sat, 30 Apr 2016 21:40:06 GMT

My son's had his Sony experia m4 aqua 2 days, the camera doesn't switch to the front camera on Snapchat, any ideas?

Re: Cant use front camera on snapchat

Uliwooly — Sat, 30 Apr 2016 21:50:10 GMT

@Lmb1972

Does using the regular camera is he able to switch from the rear camera to the front facing camera?

Re: Cant use front camera on snapchat

Lmb1972 — Sun, 01 May 2016 07:14:43 GMT

Hi thanks for replying, no just realised this morning there is no icon to use front camera? Been looking online and someone recommended rebooting in safe mode to see if there was a problem with one of the apps he downloaded but that doesn't work either

Re: Cant use front camera on snapchat

Uliwooly — Sun, 01 May 2016 07:16:11 GMT

@Lmb1972

Repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Cant use front camera on snapchat

Foxglove152 — Sun, 01 May 2016 12:39:15 GMT

Hi,

I am having the exact problem, and it is brand new (today). I have started in Safe Mode, and done the repair as described, and still have not found the solution.

Kind regards, Jay

Re: Cant use front camera on snapchat

Uliwooly — Sun, 01 May 2016 16:18:40 GMT

@Foxglove152

Settings > about phone > diagnostics > test > test the camera

Re: Cant use front camera on snapchat

Foxglove152 — Mon, 02 May 2016 01:33:41 GMT

The front camera only has a blank white screen under testing, the rear camera is operational.

Re: Cant use front camera on snapchat

Uliwooly — Mon, 02 May 2016 21:06:27 GMT

@Foxglove152

You might want to stop by the store or contact Sony directly >>> Local support