topic Re: Ringtone problem on Z3 Dual after Android 6 update in XPERIA archive

Ringtone problem on Z3 Dual after Android 6 update

BitBull — Sat, 30 Apr 2016 15:55:55 GMT

Hello! After updating of my Sony Xperia Z3 Dual to Android 6 the ringtone vanishes, all other sounds works. Right after updating it has occurred next day, after reset of phone normally worked 7 days. Adjustment of level of ringtone doesn't reproduce a sound, as well as the choice or playing of the ringtone too.
The similar situation at me already arose after updating from version 4.4 on version 5.0.2 (http://talk.sonymobile.com/t5/Xperia-Z3/phone-not-ringing/m-p/983070#M16039). The situation has improved only after updating to version 5.1.1. I hope this time elimination of this problem won't take a lot of time!

Re: Ringtone problem on Z3 Dual after Android 6 update

MarlonUk1 — Sat, 30 Apr 2016 16:20:22 GMT

did you try to perform software repair using Xperia Companion?

Re: Ringtone problem on Z3 Dual after Android 6 update

BitBull — Sat, 30 Apr 2016 17:20:15 GMT

No!

Simple solution for Z3 sounds after android 6

Ahmedmossaied — Sat, 30 Apr 2016 17:47:27 GMT

Just activating the disturb mood total silent and deactivate it again

Re: Simple solution for Z3 sounds after android 6

Uliwooly — Sat, 30 Apr 2016 18:20:43 GMT

@Ahmedmossaied

Could you elaborate?

Re: Ringtone problem on Z3 Dual after Android 6 update

Ahmedmossaied — Sun, 01 May 2016 08:42:06 GMT

http://store1.up-00.com/2016-05/146209024394441.png

Re: Ringtone problem on Z3 Dual after Android 6 update

Uliwooly — Sun, 01 May 2016 16:23:12 GMT

@Ahmedmossaied

That has been an option since lollipop, could you elaborate on your question.

Re: Ringtone problem on Z3 Dual after Android 6 update

BitBull — Mon, 02 May 2016 09:58:34 GMT

I found still such moment: when the ringtone was already gone, in menu Diagnostics when checking a ringtone the sound is reproduced, but in leveling adjustment of a ringtone or in a choice of the ringtone isn't reproduced any more!

Sound problem after update marshmallow 6

Ahmedmossaied — Mon, 16 May 2016 07:55:39 GMT

The problem come from "Do Not Disturb" so we need new update to fix it or remove it

Sounds back when I moved between total silence to alarm only or priority only try it and sound will back

Needed new update

Re: Sound problem after update marshmallow 6

Qatrium — Mon, 16 May 2016 08:08:20 GMT

@Ahmedmossaied

Can you please elaborate what's the problem exactly?

To switch between Total Silence and either Alarms only or Priority only, you'll have to end "Do not disturb" then enter it again choosing a new silence option.

Ringing

KaL1 — Wed, 18 May 2016 22:35:14 GMT

After installing marshmallow the device isn't ringing but I can answer and talk..

Re: Ringing

Uliwooly — Wed, 18 May 2016 22:44:36 GMT

@KaL1

check if you enabled do not disturbed

Re: Ringtone problem on Z3 Dual after Android 6 update

Ahmedmossaied — Thu, 19 May 2016 15:14:13 GMT

@Quester
The problem is after using headphone jack or casting by Bluetooth
Sounds like a mute
To back it working you should use do no disturb and switching between moods active mood or no just switch

Re: Ringtone problem on Z3 Dual after Android 6 update

Qatrium — Fri, 20 May 2016 11:27:38 GMT

@Ahmedmossaied

Try clearing cache of Smart Connect app:

- Go to Settings -> Apps -> Smart Connect -> Force stop, Unistall updates, Clear data and restart your phone.
- Go to your Play Store and update Smart Connect again.