topic Re: Camera not working after update in XPERIA archive

Camera not working after update

Miker3 — Fri, 08 Jan 2016 06:57:41 GMT

After last update (04/01/16) camera not working. Reboot, reset, hard reset, clear cache services - problem saved(.. Camera busy or no access. Also flashlight not working to.

Re: Camera not working after update

Miker3 — Fri, 08 Jan 2016 07:27:40 GMT

Update: turn off phone, eject sdcard, turn on phone - camera working (only main camera, switcher to front camera not show on screen). I do some photos, and reboot phone. Camera not working again, without sdcard and with it... Sony, **bleep**???

Re: Camera not working after update

Miker3 — Fri, 08 Jan 2016 07:28:29 GMT

One more time clear all cache and data, no chance..

Re: Camera not working after update

Miker3 — Fri, 08 Jan 2016 08:08:20 GMT

Upd2: camera's not working after first use flashlight (if cameras normal start after reboot).

Re: Camera not working after update

_alexdon_ — Fri, 08 Jan 2016 12:40:39 GMT

First, check how it is in safe mode.

Re: Camera not working after update

Miker3 — Fri, 08 Jan 2016 13:01:52 GMT

In safe mode all OK. But I can't regular boot in safe mode. It's abnormal

Re: Camera not working after update

_alexdon_ — Fri, 08 Jan 2016 13:14:58 GMT

I know, but that was to test if a 3rd party app is involved and, as you can see, it is. So you have installed something that crashes the camera.

Re: Camera not working after update

Uliwooly — Wed, 02 Mar 2016 01:35:00 GMT

@Miker3

were you able to narrow down the problem (figure out which third party app its causing the issue)?

Re: Camera not working after update

Miker3 — Wed, 02 Mar 2016 02:46:36 GMT

No. After some last updates, I already have problems with camera, but stability some more

Re: Camera not working after update

Uliwooly — Wed, 02 Mar 2016 02:56:50 GMT

@Miker3

If the camera works fine in safe mode you have to find a third party app that its causing this

a third party app in this case will be something that you've downloaded (not pre-installed updates)

Re: Camera not working after update

Miker3 — Wed, 02 Mar 2016 03:49:08 GMT

Most people's with other phones don't have troubles with camera. You post equivalent answer "kill you windows and reinstall" for question "My comp freeze regular". I took than Sony M2 Aqua have hardware defect, defect see some little than all users this phones, but Sony don't working at this problem. In January 2017 I simple put my M2 in trash bin, and buy new no-sony phone. Sorry for russian english, comrad))

Re: Camera not working after update

Uliwooly — Wed, 02 Mar 2016 04:06:43 GMT

@Miker3

I don't quite understand but here are the facts

@Miker3 wrote:
In safe mode all OK. But I can't regular boot in safe mode. It's abnormal

That proves that the phone its ok but a third party app its acting up, that's not up to Sony but the app developer to address this.

Re: Camera not working after update

paumon — Mon, 16 May 2016 16:27:28 GMT

you could solve the problem

Because in this moment i have the same problem with the camera and the galeria