topic Re: front facing camera problem in XPERIA archive

front facing camera problem

m_i — Sat, 01 Aug 2015 06:25:42 GMT

my front camera is not working i cleared cache disabled and enabled repaired using pc companion still didn't work what am i to do

Re: front facing camera problem

Phy — Sat, 01 Aug 2015 06:30:33 GMT

If that didn't work try contacting Sony Xperia support to see if it a hardware problem.
http://support.sonymobile.com/global-en/contactUs/

Re: front facing camera problem

m_i — Sat, 01 Aug 2015 06:58:36 GMT

they asked me to update my phone software. i tried to but it said my phone is up to date

Re: front facing camera problem

Phy — Sat, 01 Aug 2015 07:01:54 GMT

1. Open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

Re: front facing camera problem

m_i — Sat, 01 Aug 2015 11:15:51 GMT

i tried still nothing

Re: front facing camera problem

Phy — Sat, 01 Aug 2015 19:26:19 GMT

I would suggest to Contact Sony Xperia support again then.
http://support.sonymobile.com/global-en/contactUs/