my z3 screen shaking

loliipop — Mon, 27 Jul 2015 12:46:40 GMT

my z3 acreen shaking

Re: my z3 screen shaking

Uliwooly — Mon, 27 Jul 2015 16:22:08 GMT

@loliipop

Restart the phone

if that doesn't work, repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

if that does't work, contact your local Xperia Care

https://play.google.com/store/apps/details?id=com.brandall.nutter&hl=en

Re: my z3 screen shaking

SophiaW — Tue, 28 Jul 2015 03:56:37 GMT

Hi loliipop, welcome to the community!

Some additional steps on running the repair:

Back up using PC Companion
1. Go to Support to install PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.
(Exactly what contents will be backed up may differ depending on phone model.
You can view detailed information about this as you follow the steps in the Backup & Restore wizard).

Back up using Bridge for Mac
1. Launch Bridge For MAC.
2. Select "Back up your Xperia device".
3. Select the data you wish to back up from your device (the windows can be expanded for more detail as below; then select "Next".
4. The backup will now be in process, do not disconnect the phone while this runs.

Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

Running the software repair on Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

Best of luck!

topic my z3 screen shaking in XPERIA archive

my z3 screen shaking

Re: my z3 screen shaking

Re: my z3 screen shaking