topic Re: Camera lens problem,please help me to slove this problem in XPERIA archive

Camera lens problem,please help me to slove this problem

aihridoy — Sun, 26 Jul 2015 14:01:15 GMT

Re: Camera lens problem,please help me to slove this problem

_alexdon_ — Sun, 26 Jul 2015 14:02:15 GMT

Have you submerged the device lately?

Re: Camera lens problem,please help me to slove this problem

aihridoy — Sun, 26 Jul 2015 14:09:26 GMT

yeah.I did but just 1 min at some water.

can you tell some solution???

Re: Camera lens problem,please help me to slove this problem

_alexdon_ — Sun, 26 Jul 2015 14:12:17 GMT

This has been asked many times before. What I see there seems some form of condensation. I suggest you to open all the flaps,perhaps record some 4K videos so the device will heat up and remove that condensation.

Re: Camera lens problem,please help me to slove this problem

aihridoy — Sun, 26 Jul 2015 14:19:51 GMT

are you sure water hidden in camera lens?

if I taka some 4k vedios than problem will solve?

Re: Camera lens problem,please help me to slove this problem

_alexdon_ — Sun, 26 Jul 2015 14:24:34 GMT

I am not sure it will help,but it is something worth a try. Also, make sure to put the device in a bowl of rice as it seems to absorb moisture.

Re: Camera lens problem,please help me to slove this problem

aihridoy — Sun, 26 Jul 2015 14:34:38 GMT

I tried but results are same.take 3 min 4k vedio 3 times.have you any solution?

camera lens problem

aihridoy — Sun, 26 Jul 2015 14:57:25 GMT

just noticed my z2 photos got blurry and are not clear as I first bought the phone
so I checked my lens and I found what I thought was smudge and I tried to clean using my RayBan's cotton cloth which didnt really do anything

Re: camera lens problem

Uliwooly — Sun, 26 Jul 2015 15:31:30 GMT

@aihridoy

Don't create duplicate posts, contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Camera lens problem,please help me to slove this problem

geri — Tue, 28 Jul 2015 11:58:43 GMT

Try it to clean with toothpaste I had same issue and fixed with toothpaste
How to do it? Just search on you tube there are many videos there

Hope this help
Remember only with toothpaste not with other solutions

Re: Camera lens problem,please help me to slove this problem

aihridoy — Mon, 03 Aug 2015 04:45:42 GMT

I can't get any vedio on youtube about toothpaste.please give me some vedio link

Re: Camera lens problem,please help me to slove this problem

nickem — Tue, 04 Aug 2015 06:21:17 GMT

I had the same issue with mine, you probably won't be able to clean it, I couldn't.

I had to bring my phone to the service(needed mic replacement) and the cleaned this up as well. It's betetr to connect Sony Care.

Re: camera lens problem

mido-shora — Tue, 04 Aug 2015 11:28:06 GMT

i think there is water under the glass back

because it is not good Adhesion with the aluminium body

manufacture errors.....