topic Re: Tablet Z Right speaker not working in XPERIA archive

Tablet Z Right speaker not working

don320 — Sun, 26 Jul 2015 10:57:54 GMT

I have a Sony "Tablet Z" SGP 311, after I had the screen replaced it came back with one of the speakers not working, (it is possible that the fault started at the same time as the screen got broken). I took it back to the same company, they checked the speakers & the speaker ribbon cable, both of which are not faulty, unfortunately they don't have the ability to check beyond what they have checked already, what would be the most probable cause of my fault.

The system was running Android 4.4 when the fault was first noticed, but is now running 5.01

Re: Tablet Z Right speaker not working

Phy — Sun, 26 Jul 2015 15:41:00 GMT

Try Contacting Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Re: Tablet Z Right speaker not working

don320 — Sun, 26 Jul 2015 21:06:29 GMT

I have contacted Sony support, but they can't give an idea as to the possible cause or the estimated cost & I have been advised to send it in for repair, I would like an idea as to what the fault is before sending it to sony.

Re: Tablet Z Right speaker not working

xavinux — Tue, 04 Aug 2015 18:43:22 GMT

Hi @don320

I suggest you to first run a backup of the device information like this:

http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

Then try performing a system repair using PC Companion:

http://support.sonymobile.com/global-en/xperiatabletz/tools/pc-companion/

I hope can be useful.

I'm at disposal for any question.

Best Regards,